Resources
To assist in your efforts to represent and promote the university, we’ve created a list of resources available to you. Search term(s) results will include blog posts and communication resources. Search by keyword, category, tag, or any combination of the three to narrow your results.
Exploring Agility's Support Library
Agility’s Support Library can help you troubleshoot problems and discover new things about the tool.
Facebook Page Issues - How to Avoid Suspended Pages
Over the past year, several University units have had their Facebook pages shut down. We'll walk through some of the most common reasons that this will occur, and some tips to avoid it.
Fall Semester Brand Reminders
A new school year means new faces, new experiences, and new opportunities to showcase your campus, college or unit’s work through the University brand.
Five differences between AP Style and Chicago Style
Learn about how both writing styles differ on the Oxford comma, em dashes, numbers, titles, and more.
Five Tips to Light Up Your Reader’s Brain
Specific types of language activate pleasure responses and drive understanding.
Four ways the COVID-19 pandemic reinforced best crisis communication practices
Key takeaways to consider for future crisis communication implementation.
Future of Library Text Accessibility: The Promises and Potentials in EPUB
Join the Accessibility Ambassadors on February 25 for a presentation by Kate Deibel, Inclusion & Accessibility Librarian at Syracuse University Libraries.
Get Visual to Connect with Your Audience
Using visuals to reinforce messages.
Global internal communication trends for 2022
Explore highlights from a 2022 global survey, detailing the top trends, challenges, goals and more for internal communications.
Gmail layouts and multi-send recommendations
Layouts and multi-send are now available for University Gmail. See our recommendations for using them.
Google Doc Templates Updated
All University of Minnesota Google Doc templates have been updated for every campus.
Google’s Search Algorithm Update: What You Need to Know About Core Web Vitals
Learn how the update will help you improve user experience.
Hello, I’m Now a Crisis Communicator
The pandemic has turned us into crisis communicators. Let's take a look at what that has meant.
Hot-Button Issues: How Will Your Organization Respond?
A new report offers communicators guidance to ensure their organization’s position is understood and trusted when taking a stance on an issue.
How COVID-19 is Shaping Reporters and Newsrooms a Year Into the Pandemic
COVID-19 has re-shaped our lives in more ways than we can count, and journalists are no different.
How to Ace a Virtual Interview
Tips for communicators to share with experts who are participating in a virtual interview.
How to be quotable
Understanding what reporters want out of a quote can help you develop talking points that include the vibrant language reporters are seeking.
How to Identify and Avoid Ableist, Exclusive Language
Learn how to write about people with disabilities including using inclusive language.
How to nurture your website content for continued growth
Content maintenance plans are an essential part of every good website. This is the first in our series guiding you with creating a content maintenance plan.
How to use bridging phrases like a pro
Expert tips to use bridging phrases in your next media interview.